Q: What should I do if I top up and fail to receive the gems?
A: First, wait for some time and check again. Sometimes the order might get delayed. If you still fail to receive the gems, please send your Order Receipt, your sever and your account name to our customer service via email.
A: Game lagging can be caused by many factors: insufficient RAM, incomplete updated data and poor network condition. So in this case, you can try three ways: 1. check if you have enough RAM and device storage; 2. reinstall the game; 3. change to another network.
A: There are the countries that we are supporting now: Indonesia, Malaysia, Philippines, Singapore and Thailand. If you are not in those countries, then you could not see our game in the Google Play Store and App Store. But you still could download the APK version to play our game. APK download link: